Privacy Policy

Last updated: 1 July 2026

1. Introduction

ResetWell Plus (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit resetwellplus.com and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, and other identifiers.
• Payment Information: Credit card and billing details (processed securely through third parties).
• SMS Consent Data: Phone number and consent timestamp for SMS communications.
• Technical Data: IP address and browser user agent, recorded when you submit a form on the site. We use this for security, spam prevention, and as part of your documented SMS consent record.
• Usage Data: Information about how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Process event bookings and payment transactions
• Send SMS messages (only with your explicit opt-in consent)
• Provide customer support and respond to inquiries
• Send promotional emails and updates (with opt-out options)
• Improve our website and services
• Comply with legal and regulatory requirements

4. SMS Communication

When you opt in to SMS communications, your phone number and consent information are stored securely. We use this data solely for the purposes of sending promotional and transactional SMS messages as described in our SMS Consent terms. We do not share your information with third parties.

To manage your SMS preferences, visit our SMS Consent page.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Third-Party Services

We share information with third-party service providers who help us operate the site and run our business. These providers are contractually obligated to use your information only as necessary to provide services to us. The providers we currently use are: Vercel (website hosting and serverless functions, which processes request metadata including IP addresses), Vercel Postgres (database storage for form submissions), Resend (delivery of transactional email such as your enquiry or a requested report), and, with your consent only, Google Tag Manager, Google Analytics and the Meta Pixel for analytics.

Some of these providers process data on servers outside India. Where that happens, the transfer is limited to what is needed to deliver the service described above.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of SMS communications by texting STOP
• Opt out of promotional emails using the unsubscribe link

8. Cookies and Tracking

With your consent, we use analytics and advertising tools, currently Google Tag Manager (including Google Analytics) and the Meta Pixel, to understand how visitors use our site and to measure our outreach. These tools set cookies and collect usage information such as pages visited, approximate location, and device details. They remain switched off until you choose Accept on our cookie banner. You can withdraw or change your choice at any time using the Cookie Preferences link in the footer, or control cookies through your browser settings.

9. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete such information promptly.

10. Data Retention

We keep the information you submit for as long as we need it for the purpose you gave it to us, and to meet our legal and record-keeping obligations. Contact enquiries and consultation requests are kept while your relationship with us is active and for a reasonable period afterwards. Newsletter and community signups are kept until you unsubscribe. Corporate enquiries, including workplace readiness assessments and resource downloads, are kept while the enquiry is open and for a reasonable period afterwards.

When you submit a form we also record the IP address the submission came from. We use it only to detect and limit spam and abuse, and we do not use it to identify you or build a profile.

You can ask us to delete information we hold about you at any time using the contact details below, subject to any legal obligation we have to retain it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is accessible.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out to us through the Contact Us page.