Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.resetwellplus.com, mobile interface, application, digital platform, technology system, digital tool, communication interface and related services operated, controlled or made available by or on behalf of ResetWell Plus Private Limited (“ResetWell Plus”, “we”, “us” or “our”), including any teleconsultation, symptom-checker tool, expert-led event, community feature, content, functionality, support service and other service made available through or in connection with any of the foregoing (collectively, the “Platform”).

Please read these Terms carefully before accessing or using the Platform. By visiting, accessing or browsing the Platform, creating an Account, booking a consultation, registering for an event, joining the community, purchasing or availing any service through the Platform, or otherwise using the Platform, you hereby explicitly acknowledge that you have read, understood and agree to be bound by these Terms. Please accept these Terms by clicking on “I accept” at the point such option is presented to you. If you do not agree to these Terms, you should not access or use the Platform. By clicking 'I Accept', you also acknowledge that you have read and understood the Privacy Policy & Privacy Notice and consent to processing of your Personal Data as described therein.

These Terms should be read together with our Privacy Policy & Privacy Notice, Telemedicine Informed Consent, Enrolment & Auto-renewal Terms, Return and Refund Policy, Legal and Regulatory Disclaimer, and any other policies, consents or terms made available on the Platform or communicated to you from time to time. Terms relating to Personal Data shall have the meaning given to them in the Privacy Policy & Privacy Notice.

1. DEFINITIONS

These Terms, unless the context otherwise requires:

1.1. “Account” means the registered profile created by a Registered User to access certain features of the Platform;

1.2. “Consulting Specialists” has the meaning given in Clause 2.2 (c);

1.3. “Content” means all text, graphics, images, video, audio, software, data, questionnaires, symptom-checker outputs, event material and other material made available on or through the Platform, including General Content as defined in Clause 8.1;

1.4. “ResetWell Plus”, “we”, “us” or “our” means ResetWell Plus Private Limited;

1.5. “Platform” has the meaning given in the preamble to these Terms;

1.6. “Registered User” means a person who has created an Account on the Platform;

1.7. “Services” means the women’s midlife-health, menopausal support, technology, event, community and other related services made available through the Platform;

1.8. “Teleconsultation” means a single, one-time virtual consultation with a Consulting Specialist, booked and paid for individually;

1.9. “Package” means a bundle of multiple Teleconsultations and/or related follow-up, monitoring or support services purchased together, as described at the time of booking or checkout;

1.10. “Visitor” means any person who accesses or browses the Platform without creating an Account; and

1.11. “you”, “your” or “User” means, as the context requires, a Visitor or a Registered User.

2. ABOUT RESETWELL PLUS AND THE PLATFORM

2.1. Role of ResetWell Plus. ResetWell Plus operates a technology-enabled women’s midlife-health platform through which Users may access information, expert-led events, a self-assessment symptom checker and specialist-led virtual consultations relating to perimenopause, menopause and related hormonal transitions. The Services are provided by ResetWell Plus and by third-party service providers, including Registered Medical Practitioners engaged or empanelled by ResetWell Plus. Except where these Terms or applicable laws expressly provide otherwise, ResetWell Plus’s role in relation to a service provided by a Consulting Specialist is that of a platform, and ResetWell Plus only facilitates the transaction (e.g., booking, payments, communication and support). ResetWell Plus does not itself provide medical advice, diagnosis, treatment or prescriptions, and does not operate, partner with, stock, sell, dispense or supply any medicine.

2.2. Services available through the Platform. Through the Platform, Users may, among other things:

1. a) take a self-assessment symptom checker and access information relating to perimenopause, menopause and midlife hormonal health;
2. b) complete health and lifestyle questionnaires and provide relevant medical information;
3. c) schedule and receive virtual consultations from Registered Medical Practitioners engaged or empanelled by ResetWell Plus (“Consulting Specialists”), either as a single Teleconsultation or as part of a Package;
4. d) receive prescriptions, including for menopause hormone therapy (MHT), where a Consulting Specialist independently determines that prescription medication is clinically appropriate;
5. e) as part of a Package, receive ongoing consultations, monitoring, follow-ups and other related support services; and
6. f) register for and attend expert-led events, webinars and community sessions.

2.3. Independent clinical judgment. ResetWell Plus may engage Consulting Specialists as employees or as independently empanelled registered medical practitioners. The doctor-patient relationship arising out of any consultation is established directly between you and the relevant Consulting Specialist, in accordance with the Telemedicine Practice Guidelines, 2020 and other applicable laws. ResetWell Plus is not a party to that relationship and does not itself diagnose, treat or prescribe, and all medical advice, diagnosis, treatment recommendations and prescribing decisions are made by the relevant Consulting Specialist in the exercise of independent professional and clinical judgment. ResetWell Plus may establish operational and administrative protocols for consultations and the delivery of its Services.

2.4. Prescription fulfilment. ResetWell Plus does not operate or partner with any pharmacy. Where a Consulting Specialist determines that prescription medication, including MHT, is clinically appropriate, the prescription will be issued to you, and you are solely responsible for independently sourcing, purchasing and filling that prescription at a licensed pharmacy of your choice. ResetWell Plus has no role in, and is not responsible for, the dispensing, storage, quality, authenticity, delivery or supply of any medicine you obtain in this manner.

3. APPLICABILITY OF THESE TERMS TO VISITORS AND REGISTERED USERS

3.1. General applicability. These Terms apply to every person who accesses or uses the Platform, whether as a Visitor or a Registered User. If you access the Platform without creating an Account, you may view General Content, take the symptom checker and browse limited features made available to Visitors. Certain features, including booking a Teleconsultation or enrolling in a Package, require you to satisfy Clause 4 (Eligibility) and complete registration under Clause 5 (Account Registration).

4. ELIGIBILITY

4.1. Conditions for eligibility. You may use the Platform only if:

1. a) you are at least 18 years of age and competent to enter into a contract under applicable laws;
2. b) you are located in a jurisdiction in India in which the relevant Services may lawfully be provided and are available;
3. c) the information provided by you is accurate, complete, and not misleading; and
4. d) you agree to comply with these Terms and all applicable laws.

4.2. No use by minors. The Platform and its Services are not intended for use by minors, except where expressly permitted by applicable law and subject to any parental or guardian consent requirements notified by ResetWell Plus.

4.3. Suitability determination. ResetWell Plus and/or a Consulting Specialist may determine that the Platform or a particular consultation is not suitable for you based on your medical history, health condition, location, clinical requirements or any other relevant circumstances.

5. ACCOUNT REGISTRATION

5.1. Information to be provided. Certain features of the Platform may require you to create an Account or provide your mobile number, email address or other identifying information. Any information collected from you will be stored and processed in accordance with the Privacy Policy.

5.2. Responsibilities. You are responsible for:

1. a) providing accurate and current information;
2. b) maintaining the confidentiality and security of your account credentials and one-time passwords;
3. c) promptly updating information where it changes; and
4. d) notifying ResetWell Plus if you become aware of any unauthorised access to or use of your Account.

5.3. Prohibition of impersonation. You must not impersonate another person, create an Account using false information, or permit another person to use your Account to obtain a medical consultation or treatment in your name.

6. MEDICAL EMERGENCIES

The Platform is not an emergency medical service. You must not use the Platform as a substitute for emergency medical assistance. A Consulting Specialist may terminate or redirect a consultation if they reasonably believe that your condition requires urgent or in-person medical attention.

7. DIGITAL TOOLS, AUTOMATION AND ARTIFICIAL INTELLIGENCE

The Platform may use automated tools, algorithms, artificial intelligence or machine-learning systems to facilitate functions such as:

1. a) the symptom checker and other collection and organisation of information;
2. b) questionnaires and intake processes;
3. c) scheduling of consultations and events;
4. d) administrative triage;
5. e) documentation;
6. f) reminders; and
7. g) any other tools made available to Consulting Specialists.

7.1. Intention behind the usage of tools. Such tools, including the symptom checker, are intended to support Platform operations and/or Consulting Specialists and are not, by themselves, intended to act as, or substitute for, a medical practitioner or a diagnosis.

7.2. Alerts and notifications. The Platform and any reminders, alerts or notifications it generates, including symptom-checker results, are not intended as a health-monitoring or diagnostic system, and ResetWell Plus does not guarantee that the Platform will detect, flag or alert you to any health issue or emergency. You must not disregard symptoms or delay seeking medical attention based on the absence of an alert, notification or a particular symptom-checker result.

8. MEDICAL AND EDUCATIONAL CONTENT

8.1. General content. Articles, FAQs, and similar educational pages, blog posts, event material, videos, graphics, the symptom checker and other general content available on the Platform (“General Content”) are provided for general informational and educational purposes.

8.2. General Content is not a substitute for consultation. General Content, including symptom-checker results, does not constitute personalised medical advice, diagnosis or a prescription and should not be relied upon as a substitute for consultation with a qualified healthcare professional. References on the Platform to MHT or any other medicine or treatment do not mean that such medicine or treatment is suitable for you or will be prescribed to you.

8.3. No doctor-patient relationship through website content. Your use of the Platform, including browsing content, reading educational materials, taking the symptom checker, attending an event, completing questionnaires or using digital tools, does not by itself create a doctor-patient relationship. A doctor-patient relationship is established only when: a Consulting Specialist accepts your consultation; sufficient clinical information has been obtained to permit an assessment; the Consulting Specialist commences providing professional medical advice or treatment and generates a prescription. Until such time, any information made available through the Platform remains General Content.

9. NO GUARANTEE OF RESULTS

9.1. Individual responses may vary. Individual responses to medical treatment, medication (including MHT), lifestyle interventions and midlife-health programmes vary.

9.2. No guarantee in outcome. ResetWell Plus does not guarantee any particular clinical, health, symptomatic or other outcome from a consultation, care plan, event or use of any medicine. Any examples, statistics, testimonials or patient stories referenced on the Platform must not be interpreted as a representation or guarantee that you will achieve the same or similar results.

10. TELECONSULTATIONS, PACKAGES AND EVENTS

10.1. Modes of availing consultations. You may avail a Consulting Specialist’s services either as (a) a single, one-time Teleconsultation booked and paid for individually; or (b) a Package comprising multiple Teleconsultations and related follow-up, monitoring or support services purchased together, in each case as described at the time of booking or checkout. ResetWell Plus may separately offer expert-led events, webinars and community sessions bookable independently of a Teleconsultation or Package.

10.2. Services included. The particular services included in a Teleconsultation, Package or event, its duration, validity and fees will be in accordance with what is displayed at the time of booking or checkout and such other terms as communicated to you at that time.

10.3. Validity and use of Packages. Where you purchase a Package, the Teleconsultations and other services comprised in it must be availed within any validity period communicated to you at the time of purchase. Unused Teleconsultations or services under a Package that remain unutilised after the applicable validity period may lapse, subject to the Return and Refund Policy. A Package is personal to you and, except as expressly permitted by ResetWell Plus, may not be shared, transferred or availed on behalf of another person.

10.4. Modifications. ResetWell Plus may modify non-material operational aspects of its services from time to time. Where a material change affects services already purchased by you, ResetWell Plus will communicate the change and provide such remedies as may be required under applicable laws.

11. REFUNDS AND RETURNS

Refund or return of any fees paid for a Teleconsultation, Package, event registration or any other element of ResetWell Plus’s Services will be governed by the Return and Refund Policy made available on the Platform.

12. ACCEPTABLE USE

12.1. Uses that are not acceptable. You must not:

1. a) use the Platform for any unlawful or fraudulent purpose;
2. b) impersonate another person or provide false identity or medical information;
3. c) attempt to obtain prescription medicines, including MHT, through fraud, misrepresentation or misuse of the Platform;
4. d) interfere with or disrupt the Platform or its security;
5. e) introduce viruses, malicious code or other harmful technology;
6. f) attempt to gain unauthorised access to any account, system or data;
7. g) scrape, systematically extract or commercially exploit Platform Content without ResetWell Plus’s written permission;
8. h) harass, threaten or abuse Consulting Specialists, ResetWell Plus personnel, other Users or the community;
9. i) attempt to circumvent, defeat or tamper with any technological measure used to control access to or protect the Platform;
10. j) frame, mirror or replicate the Platform, or misrepresent your affiliation with ResetWell Plus;
11. k) develop or use any plug-in, add-on or third-party tool that interoperates with the Platform without ResetWell Plus’s prior written permission;
12. l) create or maintain more than one Account for the same individual, or use the Platform for cybersquatting or other bad-faith purposes;
13. m) misuse a coupon or promotional code; or
14. n) use the Platform in any manner that violates applicable law.

12.2. Suspension or termination. ResetWell Plus may suspend or terminate access to the Platform where it reasonably believes that these Terms have been violated or that continued access presents a legal, safety, security or fraud risk.

13. INTELLECTUAL PROPERTY RIGHTS

13.1. Ownership. All rights, title and interest in the Platform and its Content, including software, designs, graphics, logos, trademarks, text, databases, interfaces and proprietary materials, are owned by or licensed to ResetWell Plus, except where expressly indicated otherwise.

13.2. Granted rights. Subject to these Terms, ResetWell Plus grants you a limited, personal, revocable, royalty-free, non-exclusive and non-transferable right to access and use the Platform solely for your personal and lawful use, strictly in accordance with these Terms.

13.3. Non-permissible actions. You may not reproduce, modify, distribute, sell, license, reverse engineer, commercially exploit or create derivative works from any part of the Platform, except with ResetWell Plus’s prior written consent or as expressly permitted by applicable laws.

14. USER CONTENT AND FEEDBACK

14.1. Ownership of User Content. If the Platform permits you to submit reviews, ratings, patient stories, community posts, feedback, suggestions or other content (other than any medical information) (“User Content”), you grant ResetWell Plus a non-exclusive, royalty-free, worldwide, sub-licensable licence to use, reproduce, adapt, publish and display such User Content, including on the Platform and in marketing, for the purpose of operating, promoting and improving the Platform. As between you and ResetWell Plus, you retain ownership of any User Content you submit.

14.2. User representation. You represent that you own, or have the necessary rights to submit, your User Content, and that it does not infringe any third-party right or violate applicable laws.

14.3. Removal of objectionable User Content. ResetWell Plus may, but is not obliged to, monitor, edit or remove User Content that it reasonably considers objectionable, unlawful or in breach of these Terms.

14.4. Feedback. Any feedback, suggestions or ideas you provide about the Platform (“Feedback”) are given voluntarily and are deemed non-confidential. ResetWell Plus may use, implement, reproduce, modify and otherwise exploit any Feedback for any purpose, without obligation, attribution or compensation to you.

15. THIRD-PARTY LINKS, CONTENT AND SERVICES

15.1. Third-party links. The Platform may contain links to, or integrate with, websites, applications or services operated by third parties, including diagnostic service providers, pharmacies, payment processors, event platforms, social media platforms and other healthcare or technology service providers. ResetWell Plus does not partner with or endorse any particular pharmacy.

15.2. No responsibility for third-party links. Such links are provided for convenience only. ResetWell Plus does not control, and is not responsible for, the content, accuracy, policies or practices of any third-party website or service, and the inclusion of a link does not imply endorsement.

15.3. Extent of responsibility. Your use of any third-party website or service is governed by that third party’s own terms and privacy policy. ResetWell Plus, being a technology platform as described in Clause 2.1, is not responsible for services independently supplied by a third party, except to the extent responsibility cannot lawfully be excluded or ResetWell Plus is independently responsible for the relevant act or omission.

16. COOKIES AND TRACKING TECHNOLOGIES

16.1. Use of tracking technologies. The Platform uses cookies, web beacons, analytics tags (including Google Tag Manager and the Meta Pixel), SDKs and similar tracking technologies to operate the Platform, remember your preferences, authenticate sessions, analyse usage, and personalise Content and communications.

16.2. Management of cookies. Non-essential cookies are used only where you have provided consent through the cookie banner on the Platform, in accordance with ResetWell Plus’s Privacy Policy. You may manage or disable cookies through your browser or device settings, or by updating your cookie preferences; disabling certain cookies may affect the functionality of the Platform.

17. PRIVACY AND PERSONAL DATA

Your Personal Data, including information relating to your health, will be processed in accordance with ResetWell Plus’s Privacy Policy, applicable consents, and applicable data-protection laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. You should review the Privacy Policy carefully for further information concerning the categories of data collected, purposes of processing, recipients, retention, security measures and your applicable rights.

18. COMMUNICATIONS AND ELECTRONIC RECORDS

18.1. Transactional and service-related communications. By providing your contact information and accepting these Terms and Privacy Policy, you agree that ResetWell Plus may send you transactional and service-related communications concerning:

1. a) account verification;
2. b) appointments, Teleconsultations, Package sessions and event registrations;
3. c) prescriptions;
4. d) Package and care reminders;
5. e) payment and invoicing;
6. f) patient-safety information; and
7. g) material changes affecting the Services.

18.2. Withdrawal of consent. Promotional or marketing communications, including SMS communications, will be sent subject to applicable laws and the consents obtained from you in accordance with the Privacy Policy and the SMS Consent page. You may withdraw your consent to receive marketing SMS at any time by texting STOP, or otherwise through the mechanism provided in the relevant communication or the Platform. Withdrawal of consent shall be governed by the Privacy Policy and may affect ResetWell Plus's ability to provide certain optional features or communications.

18.3. Mode of communication. ResetWell Plus may communicate with you electronically, including by email, SMS, WhatsApp, push notification or in-app message, and you agree that such electronic communications satisfy any requirement that a communication be in writing. Records maintained by ResetWell Plus in electronic form shall, to the extent permitted under applicable laws (including the Information Technology Act, 2000), be admissible as evidence of the communications and transactions to which they relate.

19. DISCLAIMERS

19.1. General disclaimer. Except as set out in these Terms, the Platform, Services and its Content are made available on an “as is” and “as available” basis. To the maximum extent permitted by applicable laws, ResetWell Plus disclaims all warranties, express or implied, as to the accuracy, reliability, availability, security or fitness for a particular purpose of the Platform. Nothing in this Clause 19 excludes or limits any liability that cannot lawfully be excluded or limited under applicable laws, including any rights available to you under consumer protection laws.

19.2. Medical services disclaimer. ResetWell Plus operates a technology-enabled women’s midlife-health platform through which Users may access healthcare services relating to perimenopause, menopause and related hormonal transitions. Medical advice, diagnosis, treatment and prescriptions, including for MHT, are provided by independent Consulting Specialists. Information relating to medicines on the Platform does not constitute a recommendation or prescription by ResetWell Plus. ResetWell Plus does not operate or partner with any pharmacy, and any medicine you are prescribed must be independently sourced and purchased by you from a licensed pharmacy of your choice.

19.3. Not responsible for losses in the following circumstances. Subject to Clause 19.1, ResetWell Plus will not be responsible for losses arising from:

1. a) inaccurate, incomplete or misleading information provided by you, including in the symptom checker;
2. b) your failure to follow medical advice or instructions relating to prescribed medication and supplements;
3. c) the quality, authenticity, availability, storage or supply of any medicine you independently purchase from a third-party pharmacy, since ResetWell Plus does not select, endorse or partner with any pharmacy;
4. d) interruptions attributable to telecommunications networks, internet services or third-party systems outside ResetWell Plus’s reasonable control; or
5. e) independent acts or omissions of third-party service providers for which ResetWell Plus is not legally responsible.

19.4. Nothing in these Terms is intended to disclaim or exclude liability that ResetWell Plus may have under applicable laws in respect of the acts or omissions of Consulting Specialists engaged or employed by ResetWell Plus.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable laws, ResetWell Plus will not be liable for indirect, incidental, special or consequential losses arising from your use of the Platform where such losses were not reasonably foreseeable. Nothing in these Terms limits any right or remedy available to you under applicable laws, including consumer protection laws.

21. INDEMNITY

To the extent permitted by applicable laws, you agree to indemnify ResetWell Plus against third-party claims, losses or reasonable costs arising directly from your fraudulent or unlawful use of the Platform, deliberate provision of false information, infringement of third-party intellectual property rights, or material violation of these Terms. This provision does not require you to indemnify ResetWell Plus for ResetWell Plus’s own negligence, misconduct or breach of applicable laws.

22. SUSPENSION OR DISCONTINUATION OF SERVICES

22.1. Conditions for suspension or discontinuation of the Platform. ResetWell Plus may suspend, restrict or discontinue all or part of the Platform where reasonably necessary due to:

1. a) maintenance or technical requirements;
2. b) cybersecurity or fraud concerns;
3. c) changes in applicable laws or regulatory requirements;
4. d) unavailability of Consulting Specialists;
5. e) circumstances affecting patient safety; or
6. f) other circumstances reasonably beyond ResetWell Plus’s control.

22.2. Minimisation of disruption. Where reasonably practicable, ResetWell Plus will seek to minimise disruption to Users receiving ongoing services under a Package. You acknowledge that any suspension, restriction or discontinuation for the above reasons will not, by itself, amount to a deficiency in service on the part of ResetWell Plus.

22.3. No guarantee for the availability of a particular Specialist. Where you are undergoing ongoing treatment under a Package, ResetWell Plus will use reasonable efforts to facilitate appropriate continuity of care, but this does not guarantee the availability of a particular Consulting Specialist.

23. TERMINATION OF YOUR ACCOUNT

23.1. Procedure for termination. You may request closure of your Account by writing to us via email at info@resetwellplus.com.

23.2. Suspension or termination of Accounts. ResetWell Plus may suspend or terminate your Account for material breach of these Terms, fraud, misuse, threats to Platform security, or where required by applicable laws.

23.3. Effect of Account termination. Account termination does not automatically affect obligations or transactions already incurred, including outstanding payments, unused Package sessions, prescriptions already issued, or records required to be retained under applicable laws. Where appropriate, ResetWell Plus will take reasonable steps to avoid unsafe interruption of ongoing clinical care solely as a result of Account termination.

24. COMPLAINTS AND GRIEVANCE REDRESSAL

Complaints relating to the dispensing, quality, authenticity or supply of any medicine should be directed to the pharmacy from which you purchased it, as ResetWell Plus does not operate, partner with or supply through any pharmacy. Complaints relating to a Teleconsultation, Package or other clinical service provided through the Platform should be submitted to ResetWell Plus so that the matter may be reviewed in accordance with ResetWell Plus’s applicable clinical grievance and incident-management procedures. If you have a complaint concerning the Platform or ResetWell Plus’s Services, you may contact:

Grievance Officer: Reshma Tiwari or Swati Singh
Email: info@resetwellplus.com
Address: Plot No. 210, Cantt. Road, Garikhana, Khagaul, Patna, Bihar 801105, India

25. CHANGES TO THESE TERMS

ResetWell Plus may amend these Terms from time to time to reflect changes in the Platform, its Services, commercial arrangements, applicable laws or regulatory requirements. The revised Terms will be made available through the Platform together with the date on which they were last updated. Where required by applicable laws, ResetWell Plus will provide additional notice and/or obtain your consent before material changes become applicable to you.

26. GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of India. Subject to any mandatory rights or remedies available to consumers under applicable laws, the courts at Patna, Bihar shall have exclusive jurisdiction over disputes arising from or relating to these Terms or your use of the Platform. Before initiating any legal proceeding, you are encouraged to first raise your grievance with ResetWell Plus in accordance with Clause 28 (Contact Us).

27. MISCELLANEOUS

27.1. Force majeure. ResetWell Plus will not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, pandemics, strikes, war, acts of government, or failure of telecommunications, internet infrastructure or third-party service providers.

27.2. Assignment. You may not assign or transfer your rights or obligations under these Terms without ResetWell Plus’s prior written consent. ResetWell Plus may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganisation or sale of assets, or to an affiliate (including ResetWell Plus LLC), without your consent, provided your rights under these Terms are not materially diminished.

27.3. Relationship of parties. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between ResetWell Plus, on the one hand, and any Consulting Specialist or other third-party service provider, on the other. Each such party acts as an independent contractor.

27.4. Notices. Any notice required to be given under these Terms shall be in writing and sent to the contact details specified in Clause 28 (Contact Us) or, in your case, to the contact details registered on your Account.

27.5. Severability. If any provision of these Terms is held to be invalid, unlawful or unenforceable, such provision will, to the extent required, be severed or modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

27.6. No waiver. Failure by ResetWell Plus to exercise or enforce any right or provision under these Terms will not constitute a waiver of that right or provision.

27.7. Survival. Clauses relating to Intellectual Property, Disclaimers, Limitation of Liability, Indemnity, Governing Law, and any other provision which by its nature should survive, will survive termination of your Account or these Terms.

27.8. Conflict and inconsistency. In the event of any inconsistency between these Terms and event-specific or care-plan-specific terms expressly accepted by you, the event-specific or care-plan-specific terms will prevail to the extent of that inconsistency.

27.9. Injunctive relief. Nothing in these Terms limits ResetWell Plus’s right to seek injunctive or other equitable relief from a competent court to protect its intellectual property, confidential information, or Platform security, in addition to any other remedies available to it.

28. CONTACT US

For questions regarding these Terms or the Platform, please contact:

ResetWell Plus Private Limited
Registered Office: 2nd Floor, Udyami Bhawan, Plot No. 210, Cantt. Road, Garikhana, Khagaul, Patna, Bihar 801105, India
Email: info@resetwellplus.com
Telephone: +91 81783 67462 / +91 90826 01046